CDAA Career Development Professional
Defence Recognized Service Provider
Certified Professional Resume Writer
Australian Veteran Owned Business

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Career Coaching Customer Feedback

The quality of our services is determined by the success of our customers.  Below is feedback from some of our customers.  (also see our Facebook page):

  • Hi Ross, Karen, Kristie and Sandra. Firstly I would like to say that I rarely give feedback to people or organisations unless their service and customer relation is of an extremely high standard. With the service that Trans-Civ have provided myself, I am more than happy to give feedback to let other military members know of the outstanding service your organisation provides to Defence and more importantly its members. When I first rang up Trans-Civ I was in contact with Ross who was very professional and welcoming. Upon being assigned my career coach Karen in Brisbane, I honestly thought that the level of service I had seen at the start would diminish.  To my great surprise and delight, the customer service and friendly approachable manner in which I was dealt at the start continued all the way to my discharge and still continues post discharge.  I would love to thank Kristie for her dedication and professionalism in delivering an outstanding professional resume.  Seeing that you were working on my resume at 4 in the morning to make sure it looked good for jobs I was applying for really showed your dedication and willingness to go above and beyond for your clients. Comparing the resume I have done and the one you produced I know that is the reason why I have had follow up interviews. Upon giving many documents to Kristie on my employment history and ROA's, Kristie tailored my CV with every minor detail of relevance being extracted.  This showed me that not only did she read what I had sent her, but also implemented and tailored the CV to get a better picture of my career highlights. After getting the go ahead from the transition cell that I was good to continue on with my training with Trans-Civ, a friendly and encouraging voice contacted me to tee up a time and place to do the career coaching.  At the time of first contact I was in and out of going through multiple surgeries and dealing with depression, but no matter how I felt Karen would always ring to see how I was and keep encouraging me.  At no time did I fell rushed or pushed into meeting with her,  Karen was very mindful of my situation and kept contacting me every now and then to see how I was firstly and then to keep me active in my discharge program. Over my 3 sessions with Karen I was provided with guidance and help in how to approach an interview with a possible employer.  Doing the practice interviews with Karen helped me to be more relaxed, knowing that the information that she provided me was spot on with what I would be faced with.  I was provided with guidance on the types of questions that I would be getting asked and most importantly, how to answer them correctly.  Karen and I went through and did some mock interviews to make sure I was happy in approaching an interview. Karen provided feedback straight after the interview by firstly asking how I thought I went with the mock interview and then providing tips and advice on ways to improve and enhance the interview. Karen also provided me a full list on questions to expect to be asked at interviews which really helped in preparing answers for my interviews.  I was also presented with a 3 page list of skills that Karen had transcribed from the content that I provided Kristie. I didn't really think I had all of those skills, but it was amazing how many skills Karen was able to see and provide a list of them for me. Karen has been a pleasure to deal with and like Kristie, gone above and beyond what I would have expected of them, and for that I thank them. As stated earlier I’m not one to provide feedback normally, however as long as you are willing to put in the effort, Trans-Civ staff are willing to go the extra yard to help you out.  I can’t recommend your services more highly to military people discharging from Defence as there is no other service that I am aware of that can provide this level of customer service and tailoring to Defence personnel. Not only do the staff have a military background themselves, but they know exactly what it is like discharging from the forces and makes the transition so much easier. One thing that I never knew but was quite astounded by was the fact that being medically discharged I am now able to get my resume updated for the rest of my life.  I don’t know of any company that is willing to provide that, not for a large fee anyways. Thank you again Trans-Civ for helping me to discharge from Defence and be as prepared as I can possibly be. Thank you again for all your help. Regards, Jonathan Melville
  • Hi Trans-Civ Folk - I know you've seen it on Facebook; but just again wanted to thank you guys for you assistance offered to me in order to get the job. I thought I had missed out on it, however, the other person they offered it to first changed their mind, so it then came to me - I happily signed a contract yesterday.  I still can't believe I got the first job I've gone for in 26 years!!!  But I also know I could not have been offered the position if not for the CV and the Interview prep that you provided me - you have all done an amazing job; thank you so much! Cheers Lisa Miller
  • Paul, I wish to inform you that I was successful in gaining a Full Time position with Aurora Training Institute as the Training Manager. I would like to personally thank you for all your assistance and advice in preparing me for the interview, I can say that without your assistance I would not have been successful. Can you also pass on my thanks to the remainder of the TRANS-CIV team who all provided fantastic support and open and frank advice. I have and will continue to recommended TRANS-CIV to all my colleagues.  Once again, thanks very much for all your assistance. Kind Regards, Mark Gaskell
  • Hi Ross, Thank you very much for helping me yesterday at such short notice. Just letting you know that I got the job. This is the first job I have applied for after leaving defence, the CV/Cover letter secured me an Interview, and the coaching I received, helped me succeed through the Interview process. Your advice was on the money and worked a treat, it also gave me a lot of confidence knowing that I had a strategy in place, and once I was in the interview it was smooth sailing from there. I’ll will definitely recommend your services to anyone leaving the Defence Force. Once again, Thank you to yourself, Karen, Kristie & Paul for helping me out. Cheers, Lee Montgomery
  • After a career spanning almost 20 years in the Army, I was faced with a medical discharge. Amidst the mire of admin that had to be negotiated I also had to look for a career that would give me as much satisfaction that my Army career had given. I knew that I had skills and experience that were pertinent to Defence, but how would they fit in outside? This is where the team from TransCiv come in. After filling out a thorough questionnaire they were able to build a comprehensive list of my transferable skills, skills that I hadn't known that I possessed, but had acquired over my career and were now transferable into a civilian career. The team built a CV for me and taught me how to modify my CV for targeted roles. On top of all of this, Ross flew to Darwin for some one-on-one interview coaching and personal development, an experience while daunting, proved to be invaluable. And the support hasn't stopped there; telephone calls and email correspondence remain ongoing as needed. I successfully gained two job offers from two interviews and am now working in my dream job, and I believe it was made possible with the help and support from the TransCiv team. I strongly urge anybody contemplating transition from Defence to engage with the TransCiv team and set yourself up for success.  Kelly M. Perth, WA.  I also wanted to let you know that after you helped me with my own success in gaining a great new job, I was able to use the CV writing skills you taught me to help my step son write a successful CV. Mitch secured an interview and job with a mining company and is now on his first swing away. He couldn't be happier.  So, thank you very much, again, for all of your expertise and support. I have been able pass my knowledge on and help others.  All the best to you and your team.  Kelly M.  Perth WA
  • Being terminated from your job for reasons outside your control is not at all an easy process.  I was medically discharged from the Australian Army in Nov 2013 and the six months leading up to this event was the most difficult time of my career to date. During this process I was very fortunate to come across Trans-Civ. Trans-Civ not only offered me resume writing and interview coaching but they did so with an understanding that can only be acquired from someone who has been through a similar situation and understands the defence medical discharge process.  Within a few weeks of contacting Trans-Civ I had received a state-of-the-art resume in addition to advice on how to tailor it to my job applications.  Shortly after, Ross Perriman from Trans-Civ travelled to Darwin from Canberra in order to sit down with me, in person, and explain how to apply for jobs and how to handle an interview situation. Ross understood my situation and the difficulties I was going through, he knew exactly what advice to give to me and how to tailor it to my situation. By following Ross’ advice I achieved my goal of utilising my engineering skills and did so in a very competitive market within a record timeframe.  More recently, my medical condition once again restricted me at work and I found myself looking for another new job. I contacted Trans-Civ and they updated my resume, free of charge. I contacted Ross and he offered me career coaching to ensure that the next job I secured did not affect my medical condition. When I applied for 3 jobs and secured 3 interviews using the skills Ross taught me, he conducted further interview coaching to refresh my skills before attending the interviews. I have recently been offered multiple jobs with multiple multi-national engineering firms, each one better than the last. I can easily say I would not have been able to secure these offers without the advice provided by Trans-Civ. When I became overwhelmed and couldn’t decide which job to take, I called Ross and he offered me further career coaching to ensure I made the right decision.  Leaving the army due to medical conditions is always going to be a hard process, although Trans-Civ turned this negative experience into the best thing that has happened for my career to date. I recommend Trans-Civ to any Defence member seeking a career transition, particularly if medically discharging; they are not only attuned to the defence medical discharge process but are also well and truly up to date on industry expectations relating to resumes and interview systems.   Kind Regards, Rachael Price, Sep 2015
  • Kristie, I wanted to let you know that your wonderful Selection Criteria and CV have been extremely well received and have enabled me to present exceptionally well at all the interviews I have attended over the last two months.  I have been selected for two jobs and have chosen to work for the NT Government for the position you wrote the Selection Criteria for, commencing on 17 Jun 15.  Your professional and customer focused attitude when I have asked Trans-Civ for support as part of my transition has been invaluable in making this a smooth transition, I personally thank you for the efforts and understanding of my nervousness after 29 years in Defence.  May I wish you the best for your future and should I need any further assistance in this space in the future you will be my first contact.  Ross, Your organisation is extremely customer focused and provides the wonderful tools to match with the CV and other services offered including when needed reality checks on positions we may believe we should stretch for.  I have found your company's service exceptional and thank you for your council when required.  Best wishes for the future and I will certainly recommend your services when I attend my final transition meeting next week.  WO1 discharging after 29 years.  Cyrus Walford
  • I was fortunate to attend three outplacement sessions with Paul Smith at Trans-Civ. His knowledge of Defence, the job market and employer needs coupled with his Trans-Civ job preparation process were invaluable in preparing me for my next job. I found one of the hardest things an ex service member can do is talk about themselves. During our service we're continually reminded 'it's all about the team' etc, when posed with the question 'tell me a bit about yourself?' Paul was able to relate to my experiences and put things into context in a way that was easy to understand and communicate. As a result I presented for three interviews, was successful on two, missing out by a small margin on the third. Paul and his team at Trans-Civ have created a great transitional platform for ex-Defence and I am a testament to that. I commend Paul and his team on their great work. Well done.  William August
  • Thanks to Trans-Civ and in particular to Ross Perriman, I am now the HR Manager at the National Film & Sound Archive of Australia. Trans-Civ supported me in my delivery of a professional CV, provided me with the tools to highlight to my new employer my achievements, skills, strengths and goals.  Prior to attending Trans-CIiv I had little or no interview skills. Although I could easily provide HR management advice to staff, reference legislation and interpret Enterprise Agreements,  I could not hold myself together in an interview, the nerves took over. Ross however took me on board and taught me the strategies to enable me to answer every question at interview, regardless of the complexity or type of question. The first question at interview floored me, however when utilising the strategies Ross provided, I was able to succinctly answer the question. With this confidence I managed to excel through the interview process and won the job. I can't thank Trans-Civ enough and the expert advise provided by Ross, his coaching methods were outstanding and I wouldn't hesitate in recommending them to other APS agencies.  Jill Torpey
  • Just a quick email to express my sincere thanks to you and the team at Trans-Civ.  As you can see from my signature block below I am now well established into my new job, albeit today is the start of my third week.  The company is a real welcome from the ADF.  You might be glad to know that when I sat the interview for this job I also sat an interview with another company as well.  After a lot of backwards and forwards they also offered me the job, so two interviews, two offers.  I eventually chose Downer because of the security and the self development potential.  I only tell you this, not to boast but to once again say thank you for all that you provided.  I played the interviews by your rules and read all the material you sent me which enabled me to deal with the difficult matters of negotiating better deals.  This was essential as having served 30 years in the Defence Force (UK & Australia); I had never sat a formal interview for a job. All the advice and materials you provided were very pertinent and current to the job seeking market of today. The individual sessions we had were of particular use, they really exposed my weaknesses and made it clear to me my expectations of interviews were way out of date.  It is worth mentioning, whilst I did not take it too seriously at the time for fear of getting my hopes up, that at both interviews, the interviewees commented on how well I was prepared and how very well structured my preparation was - this stands testament to the advice and teachings you provided me, as I played the interviews straight from your book, so to speak.  I have no hesitation in strongly recommending you to any Service leaver, your assistance made all the difference.  All in all a first class service provided by people who care.  Many thanks my friend from a very happy veteran! Best regards Kevin Coates
  • The service that Trans-Civ provided me during this time was incredible. All the staff were very knowledgable, helpful and friendly. All of the information that you provided me was well received and have already starting using it to my advantage. My CV has been developed to a great standard for all future applications. A MASSIVE thank you to Julie MacColl. She was incredibly helpful and took an extremely friendly and easy approach. For someone like me who has never had to sit a panel before, I can honestly say that even the practice interview was quite daunting, however she gave me the skills and knowledge to go in with confidence and come out feeling 110% more reassured than when I first went in. I cannot thank her enough for her time and effort. She gave me advice on every component when it comes to applying for a position, right down to picking the right suit. She is an absolute credit to your company. I look forward to working with her again.  Dean Marchini
  • Right from the start the level of professionalism from the team at Trans-Civ was very high. The resume was worded much better than I have ever written. It really is showcasing what skills and talents that I have to offer my future employers. With my current work commitments it was hard to nail a time to speak to Geoff  however I spoke to him at eight o’clock on a Saturday night, this to me showed commitment to service and I finished the conversation more confidently in knowing what direction I needed to aim for.. I had two days of training with Paul and to be honest I thought after 24 years of being actively employed in the job market he would not be able to teach me anything I did not know. Well he proved me wrong, he has know shown me how and given me the tools to ensure I will secure a future that will fulfil all my career needs. A very grateful thanks to the team at Trans-Civ. David Smith
  • I left Army in 2007 and joined a Defence industry org.  It was quite comfortable and I thought I’d made the transition to civvy life pretty well.  After a redundancy in 2013 left me looking for new work, I started to apply for other jobs.  I thought with a Masters Degree in IT and a number of Diplomas, I’d be certain to get an interview.  30 applications later, not one interview.  I was even contemplating doing a driving job. So I engaged Trans-Civ to help write my CV and with interview training.  I had no idea how off the mark I was.  Two applications, two interviews and I now love the job I’m in.  Everyone should use Trans-Civ for a career change.
  • I have had about a month in the new job and thought it was time to give credit where it is due.  Being proactive and having spent 40 years in the military I decided to prepare for transition on compulsory retirement. I DID NOT want to retire as I believe I had plenty left to offer so I went though transition cell and applied for CTAS. Now for those who don’t believe in fairies, I was having coffee with the wife and ran into an old mate “Wayne Smith” who is seriously overloaded with enthusiasm for his job. By the time we left the shop my wife was badgering me to contact Trans-Civ and Wayne.  I made the call. Remember, I had 18 months left to serve. Plenty of time to leisurely examine and do the process. Wayne and the team went to work for me. (And I do mean for me) After the initial meeting Wayne advised me to make a practice call to identify position requirements, key indicators and other nuisance civilian drivel that apparently was important. I identified a job position that had closed and rang the POC and asked about twenty odd questions on the company and position. At the end of the call the POC asked me to send in my resume and write an application letter, they would give me till the following Friday (even though the position had closed) I rang Wayne in a blind panic and the team went into overdrive. Firstly –Kristy – The legend that is this team member cannot be praised enough. She contacted me and asked for specific information on my employment history and skills. I sent her the bare minimum and had no idea what my civilian skill sets were. By Friday I had a resume that I could own with confidence as it reflected my experience and articulated skills that I could readily identify with. I also drafted and she tweaked the application letter. I submitted both on time due to Trans-Civ’s proactive management group. I received a call the following Monday for an interview on Wednesday. Panic set in yet again – frantic call to Wayne – He set aside a interview schedule and we did a practice interview – it felt real and I had to explain myself clearly. Wayne gave constructive criticism and praise as appropriate. His parting words were “This is your Alpha job and you own it”. I attended the interview and 4 days later the phone call that changed my career path.  I have been here for a month now having completely transitioned painlessly from Defence to the civilian world; I have had genuine follow up from Wayne AFTER the CTAS expired which proved that the Trans-Civ meant it when they said they will support me now and in the future. I just finished a coffee with Wayne and he is still annoyingly positive about all things in life and Trans-Civ.  My plan was tentative, my goals timid. Trans-Civ and the team made me take control and take ownership. The results speak for themselves.  If you are considering retirement, a career transition, or just want to test the waters, I truly believe you are doing yourself a dis–service if you do not choose Trans-Civ to guide you.  Peter Collins - Quality Coordinator
  • After serving in the Australian Army for eight years, I found myself in the unfortunate position of requiring surgery and facing medical discharge. On the advice of a friend, I decided to contact Ross Perriman and the Trans Civ team for assistance.  To my surprise, the process started almost immediately and within a few weeks I had a fantastic resume to submit to potential employers. Ross assisted me with the entire transition, which was not easy due to my recent surgery. He explained to me exactly what to say and what not to say to potential employers and even flew to Darwin conduct face to face interview coaching with me. Within a few months I had multiple interviews set up and, after further coaching from Ross, had landed a fantastic job in a very tight profession. I can now happily call myself a practicing geotechnical engineer and have only Ross and the Trans Civ team to thank. My civilian engineering friends were astounded that I found a job in this profession so fast. While the medical discharge process was daunting and sad at the time, I am now happier in my current job than I ever was in my previous. If finding the job wasn’t enough, Ross even contacts me from time to time to see how I am going and offer me further assistance in the form of resume updates and career coaching. If you are transitioning from defence, be it for medical reasons or not, I would definitely recommend you contact the team at Trans Civ. Rachael Price
  • Video Feedback - Phil Smith
  • I would like to say a HUGE thankyou to you and the Trans-Civ team for all your assistance with my job application. Of the 267applicants I managed to win the job and they were so impressed with the Resume and Criteria that they have asked to keep a copy as a reference to what it should look like. I cannot thank Trans-Civ enough and I have handed out as many business cards on your behalf as I can.  Thankyou again.  Jack H
  • Your services helped me attain employment on my first go, and your staff were extremely helpful and pleasant to deal with. By the way I still have that job and am still enjoying myself. Greg C
  • The training moved at my pace and gave me the confidence to go into interviews with the Public Service believing I could deal with the questioning I would face. Janine C
  • I found the training practical, informed and ultimately it has directly assisted me to score two jobs within the last 12 months. Brian E
  • The training and CV where very good, because I have got the job that I wanted. Daniel G
  • The Trans-Civ staff understand Defence and the transition process having undertaken it yourself, I have had nothing but positive feedback about the high standard of my CV when applying for positions in the Oil and Gas Industry, Love the concept of future updates to my CV by Trans-Civ staff to reflect future job roles. Career Coaching was amazing and made me appreciate the value and importance of the skills learnt and honed in preparation for job interviews (and very positive feedback received about how this translated to my first interview). The way the Trans-Civ team engage personally with clients (I felt at all times that Trans-Civ staff were there for me in preparing to win a future career role and not just a number to add to the companies book). Dave P
  • The help I got was great and Julie was fantastic.  Yes I won a job as an APS 3 at Newcastle. Melissa D
  • Your training really paid off to help secure my job here at DFRC Parramatta. Mark A
  • The Interview training was great and I would recommend it to anyone looking at changing careers or rejoining the workforce.  Jason M
  • The service was fantastic my only wish is that there was more in the way of industry contacts and possible employment prospects be improved.  Lucas M
  • I am very happy with the CV that was provided to me, and I think it will give me a great chance of getting out of the Navy and starting a new career (as scary as it is!). I also found the interview coaching provided by Ross to be hugely beneficial. He took me out of my comfort zone and made me think about how to address interviews correctly, and to think more about the questions that will be asked of me. I've found all the staff at Trans-Civ to be highly professional and I have enjoyed my interaction with the company and I value your services.  Lauren G
  • Quick, Excellent service, Trans-Civ really understand Defence people.  Grant F
  • The interview training and discussion about translatable skills were great confidence builders.  Andreas K
  • All the information and training was spot on for a person who has not been in the real world for over twenty years. I found employment by approaching prospective employers and providing them with my CV and gained permanent/part-time employment immediately.  Justin K
  • From start to finish the experience was fantastic. Resume fantastic, mock interview training and preparation was such a great help for me as the Navy has been my only job and I had previously little if any exposure to this. I had two interviews a week ago and went into them with confidence and came out feeling like they went really well.  Michael S
  • My employer told me how impressed they were with my resume and I agree with them. It captures my skills and training and presents them in a very professional way. The ability for me to update the resume and make applicable to each role is excellent as is the follow up service.  The interview training provided me with some much needed awareness of what interviewers are looking for. Having not completed in interview in a long time, it was invaluable to have some hands on training and preparation, which also made me feel pressure like I would do in an actual interview. Thankfully, I was lucky enough to only have to complete one interview after this training to secure employment, but I went into this interview confident in my preparation and presentation. I have no doubt that this training assisted me in securing this job.  Troy A
  • The support and information that I was provided by the staff at Trans-Civ was second to none. The relevance and current training provided has made me more confident and knowledgeable in searching and applying for future job positions.  Lee V
  • Your service knowledge and experience allowed me to gain more from the training than I feel I would have otherwise. Specifically the understanding within the Trans-Civ group that ex-members haven’t left a “job” but a “lifestyle” was really reassuring for me in a particularly difficult and emotional transition from the army. Further to this the collective service experience within Trans-Civ meant that Wayne (and I’m sure all the other staff) could identify qualities and instances that I perceived as “just doing my job” as “going above and beyond” in a civilian work place.  Rather than identifying all the benefits of the training, as I am sure you are well aware of the positive outcomes your clients experience, the other thing I would like the mention was the exceptional support and understanding I received from Wayne throughout my transition process. During a time when I was facing a whole lot of changes and dealing with a medical discharge from defence the “extra mile” that Wayne and yourself put in.  Michaela G
  • After discharge from the Defence Force I had applied for several jobs (about 10) with the Trans-Civ CV. From this I received two replies, on both occasions I was offered an interview and due to the coaching I received, was successful with both offering me employment.  William H
  • I would recommend Paul and his team to not only family members but anyone looking to increase their chances of gaining employment.  Their continuous ongoing CV updates that are prompt and delivered with the utmost professionalism. The interview training gave me increased confidence and I still use aspects of it within my job when talking to my employer. After I gained employment the team at Trans-Civ still keep in touch with how I am going and are always there for advice or further development. Their customer focus is second to none and stands apart from any other employment agency that I have ever used.  Shaun H
  • The professional side was of a high standard and the training I received was to the point.  Tim R
  • Trans-Civ have the knowledge and resources, everything was handled and presented very professionally. Daren T
  • I think one of the best parts of the career coaching was the sample questions Wayne had me fill out. Previous to this I had never really thought about the questions that may be asked in an interview so it was a great learning experience.  Thomas W
  • I would firstly like to thank you for all you help advice and the resume that Trans-Civ had written out as I was successful in the interview for customs and I have been employed with customs since Oct 2012. Trans-Civ helped me in achieving my goal of being employed away from defence.  Again I thank you for your company's help and helping me become successful in getting the job.  James W-M
  • I am writing to commend the services of Trans-Civ. I recently found myself facing an unexpected redundancy and needing to re-evaluate my career. Trans-Civ’s helpful advice and personal guidance was exceptional and resulted in me securing an ideal position for my skills and experience that far exceeded my wildest hopes.  Trans-Civ’s interview preparation was ideal and specifically tailored to my needs. It had been well over 25 years since my last job interview and to say that I needed a brush up on my skills was an enormous understatement. Paul provided a comprehensive list of likely interview questions that gave me the opportunity to prepare and practice my answers beforehand, meaning that the interview itself was a breeze as I simply recalled my key points and was able to speak confidently and with passion about my skills and previous experience.  I thoroughly recommend spending the time to read through the material that is provided as part of their service. The information pack covered all aspects of the job search process, from CV writing, to guidance on addressing Key Selection Criteria, interview preparation, and even advice on evaluating each job to check that it is right for you before investing time and effort into preparing a professional application.  Paul also provided excellent personal advice for me in my specific situation, guiding me in how to best present my skills and experience in a light that would appeal to the kind of employers that I was targeting.   If you are considering a career change, or simply want to refresh your interview and CV writing skills, I thoroughly recommend Trans-Civ as the people to use. Thank you for guiding me through the maze and helping to secure a great future for me and my family. Brett Kennedy
  • Just thought I'd let you know, after my first interview I was offered a job. I had another interview while waiting for the first offer and was offered a job with the second one as well. So, I was in the fortunate position of having to choose.   As well as the first two, I am still in the assessment phase with another company. I have done two rounds of testing and awaiting the next. I could be shortlisted for up to a year for that job so it may be worthwhile later. You never know.  Your coaching program does work. Thanks for all your help."  MN
  • Just a quick email to express my sincere thanks to you and the team at Trans-Civ.  As you can see from my signature block below I am now well established into my new job, albeit today is the start of my third week.  The company is a real welcome from the ADF.  You might be glad to know that when I sat the interview for this job I also sat an interview with another company as well.  After a lot of backwards and forwards they also offered me the job, so two interviews, two offers.  I eventually chose Downer because of the security and the self development potential.  I only tell you this, not to boast but to once again say thank you for all that you provided.  I played the interviews by your rules and read all the material you sent me which enabled me to deal with the difficult matters of negotiating better deals.  This was essential as having served 30 years in the Defence Force (UK & Australia); I had never sat a formal interview for a job. All the advice and materials you provided were very pertinent and current to the job seeking market of today. The individual sessions we had were of particular use, they really exposed my weaknesses and made it clear to me my expectations of interviews were way out of date.  It is worth mentioning, whilst I did not take it too seriously at the time for fear of getting my hopes up, that at both interviews, the interviewees commented on how well I was prepared and how very well structured my preparation was - this stands testament to the advice and teachings you provided me, as I played the interviews straight from your book, so to speak.  I have no hesitation in strongly recommending you to any Service leaver, your assistance made all the difference, please forward me some advertising material so I can pass onto personnel in the same position as myself, and the Transition staff up here in Darwin.  All in all a first class service provided by people who care.  Many thanks my friend from a very happy veteran! Best regards KC.
  • My dealings with Trans-Civ have been absolutely professional, insightful and very helpful. The interview training I have received from Paul showed that I was still very "Army" when referring to what I had achieved in my career.  My references to postings, subject courses and promotion courses being now referred to job relocations, trade professional development courses etc has now changed the way discuss employment.  I am not perfect with it - Yet!, but I'm well on my way.  Kristie's work on my CV was excellent.   I am very happy with the end product.  My dealings with Ross and Karen over the phone were great. They were extremely understanding and worked with my timeline. I have been recommending Trans-Civ to all my friends who are thinking about discharging and will be happy to do so in the future.  Cheers Phil
  • I would absolutely encourage anyone (regardless of rank, service or experience) who is thinking about leaving Defence to use your excellent services - especially the interview training sessions.  The training was excellent, I felt better prepared and nothing came as a surprise during the interview and selection process. The training allowed me to relax, focus on the task and respond accordingly to questions.  Being aware of what is expected outside of the Defence environment is a real advantage, the Trans-Civ services and training made a real difference and gave me the edge over the other applicants.  (Phil ex-Army)  Secured a $250k + job.
  • I would like to thank TRANS-CIV for all the assistance provided to me in preparing for the transition from a defence to a civilian career.  Especially Paul and Tamara for all the advice, training and interview skills, Kristie for constructing an extremely impressive CV also Ross and Karen for their valuable support.  My initial thoughts on what I had achieved in 18 years RAN service was that there were a lot of "jobs that I just did" but after my CV was completed I was surprised to see these things as major achievements that are not to be taken lightly.   My first attempt at a mock interview left a lot to be desired! I realise now I was not prepared. However now after completing the Career Transition Management Coaching (CTMC) Program I am confident that whatever position/job I apply for I will be able to influence the interview and be successful in winning it.  Thank you all very much and when I have the position I want I'll be in touch.  I will be definitely referring your services to all my Defence mates and colleagues who are looking at discharge. Brenton RAN.
  • Before we started this training I thought I had the confidence and ability to walk into a job interview and perform well. This is what I thought anyway. But over the last few weeks I quickly realised how wrong I was.  Trans-Civ deliver an excellent training package that not only prepares you for the outside market, but it also grooms you for a reality check. This is a problem for all ADF members that are searching for external careers and we often under sell ourselves. Your training provided me with a reality check, confidence, relevance, professionalism and valuable insight into the public sector and recruiting strategies. Even at this early stage of my training I feel that I have vast potential to begin my journey for a new and exciting career.  In summary, my feedback to Trans-Civ is highly positive with no complaints at all. You are all professional, passionate, enthusiastic and you all care for the well being of all ADF members, their spouses and or families. Without your training I believe that I would have underestimated the difficulty for looking for careers after the ADF.   (Mark RAN 21 years)
  • After a 24 year plus career, I ventured into the world post ADF. I tried another ex Defence employment agency with all the promises, bells and whistles, but it was the team from Trans-Civ that delivered ! I got the job I wanted after the first interview. Trans-Civ opened the doors and delivered on the ways and means of landing a well paying job in a competitive world, true to their word. Very many thanks Trans-Civ. MLP ex PO R.A.N. (24 years)
  • Your service was delivered very professionally. I'm very grateful for the time and effort you all put in to help me understand what I had to do to win the job I wanted It was uncanny how close your interview training was, which made it relatively easy to get the job. Thank you. (Kathy, Army 19 years service)
  • You have really opened my eyes to what the civilian market place is all about. Such a comprehensive program that is perfect for ADF people. A great service, thanks. (Brian, Air Force 14 Years)
  • Great news - had approval from the delegate and start the new APS position Monday 07 Feb 11; negotiated a mid pay-band start as well. Ross, your last phone-call going through the interview questions was invaluable on-top of all the CV/SC support. I Have dealt with Trans-Civ Team twice now since leaving the Navy with outstanding results both times and will certainly be recommending you to those who are job hunting - thank you all!  Warren N.
  • I wish to inform you that I have just accepted a position from a non-defence company in Sydney and will no longer require the excellent service you have provided me in the last year. Your services do have a lot to offer for ex-military people like myself and is a great value to us, again I thank you for your efforts. (Paul ex-RAN)
  • After 24 years with the RAN, I was ready to make the transition to civilian life. I knew that there was much to learn about making this transition smoothly and successfully.  The service provided by Trans-Civ was all-encompassing.  Trans-Civ provided more than just the basic skills necessary to survive in what is the cut-throat environment of the civilian job market; they took me out of my comfort zone and prepared me for a variety of situations in preparing to enter the civilian workforce.  This included job interview skills and circulation of my Trans-Civ developed CV to select companies; which resulted in a number of employment opportunities. PKA ex LCDR

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