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Hospitality Roles

NSW > Sydney

Applications Close: Friday, August 26, 2016

Hospitality Roles - Summer 2016 to 2017

Please note that this is a summer full-time role (November to February), offering FREE ACCOMMODATION in Sydney.

This is a recurring role that is best suited to someone with regular availability during the summer months for next couple of years.

While this job specifically deals with seeking a HOTEL MANAGER, We are also looking for Front Desk Team Leaders, Receptionists, Housekeeping Team Leaders, and Room Attendants.

About the Company

Our client specialises in pop-up hotels that operate all over Sydney for periods of 8-12 weeks. Our pop-up hotels consists of 250 to 300 rooms and are conveniently located in Newtown and Randwick.

We need Hotel Managers to oversee all facets of hotel operations which includes front office, housekeeping, training, ordering, and property relationship management.

This will be perfect for those looking for opportunities in the heart of Sydney. This opportunity is open to experienced accommodation managers from the hotel and/or defence industry (army/barracks). Also, this is suitable for a semi-retired hospitality professional who is keen to share their knowledge and experience with the next generation.

Responsibilities

  • General administrative duties such as roster and manpower planning, budgeting monthly reports, etc., in accordance to hotel standards and procedures.
  • Assist in all areas of the Hotel during peak times to eliminate potential issues.
  • Lead by example when attending to guest requests.
  • Take initiative to ensure that interactions with our customers are positive and productive.
  • Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
  • Provide guidance, support training and leadership to all employees.
  • Accountable for effective communication and quality assurance of the team.
  • Participate in all related projects and activities.

To be successful in the role, your abilities should include:

  • Outgoing positive personality with good communication skills, both verbal and written
  • Flexibility in performing hands-on operational tasks as needed
  • Local knowledge of surrounding area preferred
  • Hospitality or hotel management qualifications desirable
  • Background in a similar role in a hotel environment is highly regarded
  • Maturity and confidence to work in a challenging environment
  • Friendly and accurate handling of all guest queries and requests
  • Excellent customer service skills and a positive attitude
  • A proven ability to work with a team and work independently

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